Terms & Conditions

(Retail & Online Store)

1. Scope of application

The Terms and Conditions set forth below shall apply to all use of The AuraChakra Company's Website, www.theaurachakracompany.com, and all purchases of products through the Website. By using the Website or purchasing products through the Website, you agree that all agreements, notices, disclosures and other communications that The AuraChakra Company provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures and other communications be in writing.


2. Completion of a purchase

Payment may be made by credit card and PayPal. We reserve the right to exclude particular methods of payment. In the case of credit card payments, the credit card will be charged when the order is placed.

Online payments are taken by PayPal on our behalf and will always be made over a secure connection. Note that prior to and after the payment stage a secure connection is not required or suggested.

We do not process card payments ourselves and never store card or bank details in any form. You do not need a PayPal account to pay through PayPal. Do note that all products or services (Power Alchemy Consultation etc) are non-refundable once full payment is made. All complimentary gifts & privileges of promotional packages will not be valid should a product/service is exchanged.


3. Reservations and exceptions

The AuraChakra Company reserves the right to change prices, terms, specifications and warranties for products on this Website at any time without prior notice. The AuraChakra Company attempts to post accurate information, but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and The AuraChakra Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted,


4. Product availability

Once The AuraChakra Company accepts your order, it will attempt to promptly fill the order subject to available inventories. Should an item not be available, we kindly ask you to try back again or visit your local authorized The AuraChakra Company retailer.


5. Terms of payment

The purchase price for the products ordered by you is due upon the shipment of your order by The AuraChakra Company. Upon shipment, The AuraChakra Company will charge the credit card account you identified when your order was placed for the purchase price, the cost of shipping and handling and applicable taxes. You may not make any set off against The AuraChakra Company's claim for payment unless the amount set off is not disputed by The AuraChakra Company or has been the subject of a final and binding judgment against The AuraChakra Company.


6. Delivery and reservation of title

The products ordered by you will be delivered to the address entered by you through a delivery service selected by The AuraChakra Company. You agree that the products ordered and sent to you remain The AuraChakra Company's property until The AuraChakra Company has received full payment.


7. Availability of goods

In the event that we have insufficient stock to fulfill your order we will contact you to offer a substitute or a delayed delivery date.


8. Headings

The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions and no construction or inference shall be derived from them.


7. Concluding terms

You may not modify, delete or amend these Terms and Conditions in any manner without the express written agreement of The AuraChakra Company.

Should any of these Standard Terms and Conditions be invalid, the remainder of the contract will remain valid. The relevant statutory provisions will apply in place of any invalid term.


We offer both national and international delivery; international delivery rates will be higher and please allow longer time for delivery. Please allow up to 14 days from date of order for orders to arrive. In most cases a signature will be required on receipt of the delivery. All delivery rates and expected delivery times depends on where the delivery address.

For International delivery, charges apply. Email us at theaurachakracompany@gmail.com for more information or request for delivery quotation.

Free shipping within Singapore will be offered if your purchases reach SGD150.

It is your responsibility to ensure the delivery address provided is ready and able to accept delivery of the product.

We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems.

In the case of an order being returned to us due to failure to deliver, including if the customer has not collected from their local sorting office we might request that you pay an additional delivery cost to cover the cost of the re-delivery of your order.


Wholesale/Distribution Enquiries

For wholesale/distribution enquiries, please email vincent@theninthconcepts.com

Company Details

The AuraChakra Company

55 Siglap Road #02-21

Siglap Centre Singapore 455871

Tel: +65 6449 9959

Mobile: +65 9889 4432

Email: theaurachakracompany@gmail.com

For wholesale/distribution enquiries, please email vincent@theninthconcepts.com


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